Frequently asked questions

 

BrainCave Consultancy Service is a part of the BrainCave Group, providing professional recruitment, HR consultation, and placement services to connect job seekers with verified employers.

You can register directly on our website by filling out the candidate registration form and uploading your resume.

Yes. Basic registration is completely free. However, premium services like featured profile or career consultation are chargeable.

Featured profiles get top visibility in employer searches and are prioritized during candidate shortlisting

Yes, you can upload your resume in PDF or DOC format during registration or anytime from your profile dashboard.

Yes. You can update your contact, experience, and educational details anytime from your dashboard.

You can browse active job openings, click on the desired listing, and apply directly through our portal.

No. We do not guarantee placement. We provide opportunities and connect you to employers, but hiring decisions depend on the company.

No hidden charges. Paid services are transparently listed with pricing details before payment.

Featured Profile, Resume Highlighting, Job Boosting, Professional Resume Building, and Career Consultation.

No. Payments made for any candidate service are non-refundable as per our Terms & Conditions.

Payments can be made via secure online gateways using UPI, debit/credit cards, or net banking.

It depends on the plan chosen—typically 30, 60, or 90 days.

Yes. You can deactivate or request account deletion by contacting our support team.

Yes. Your data will be shared only with verified employers who have job openings matching your profile.

Currently, data is shared on a demand basis. You may, however, request limited visibility through support.

All applications can be viewed under your dashboard in the “My Applications” section.

Yes, through our optional Career Guidance and Interview Preparation Services, available at additional cost.

Yes, you can maintain multiple resumes suited for various job categories.

All employers undergo a basic corporate verification and screening process before accessing candidate data.

Yes, you can subscribe to our job alerts via email or SMS.

You can reset it easily using the “Forgot Password” option on the login page.

No. Only relevant professional information (like qualifications and experience) is shared with employers.

Yes. A digital invoice is automatically generated after every successful payment.

You can email us at support@braincavesoft.com or call +91-9836466323.

Employers can register through the “Employer Signup” section and provide company details for verification.

Access to candidate databases, job posting, featured listings, and shortlisting tools.

Yes, you can post limited jobs under the free plan. Access to the full candidate database requires a paid subscription.

After subscribing to a paid plan, you’ll receive secure login access to browse and filter candidate profiles.

Yes, verified employers can download candidate resumes once their plan is active.

We accept payments via credit/debit cards, UPI, and corporate invoicing options.

No. As per our policy, all payments are non-refundable.

No. We do not guarantee hiring outcomes. Employers are responsible for final selection.

Candidates are registered users; BrainCave does not guarantee the accuracy or authenticity of their details unless verified through a premium verification service.

Yes. You can opt for BrainCave’s Custom Hiring Consultancy Service for tailored candidate sourcing.

It depends on the plan selected—typically between 30 and 90 days.

No. Data is strictly for internal hiring purposes and cannot be resold or shared externally.

Yes, depending on your subscription tier.

By purchasing the “Featured Job Post” service from your employer dashboard.

Yes. Our team offers Assisted Shortlisting Services for premium clients.

Yes. We use encrypted servers and follow strict data protection policies to ensure confidentiality.

Only verified employers, authorized BrainCave staff, and service providers under confidentiality agreements.

Yes, you may request complete data deletion by emailing privacy@braincavesoft.com.

Yes, our data practices comply with the IT Act, 2000 (India) and GDPR (where applicable).

No, except verified hiring companies or when legally required.

Yes, both documents are publicly available on our website.

Report immediately through our “Report Abuse” page or contact legal@braincavesoft.com.

We use cloud infrastructure for 99% uptime, but minor downtime may occur due to maintenance or upgrades.

Yes, offline recruitment and HR consultancy services are available on a case-by-case basis.

You can reach us at:

BrainCave Consultancy Service
A unit of BrainCave Group
Website: https://braincaveconsultancy.com
Email: hr@braincaveconsultancy.com
Phone: +91-9836466323

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23 Manasbhumi Road, Sushil Apartment, Kolkata, West Bengal, 700079, India